a) Procedure of booking reservation for Hotels/Villas/apartments - We send you a reservation voucher to confirm your booking reservation which you will need to bring with you upon your arrival and present it to the owner of the villa/apartment or to the receptionist of the Hotel.
b) Payment terms FOR THE VILLAS /APARTMENTS AND HOTELS i) Upon confirmation of the booking reservation we will require the 30% of the total amount as a deposit. ii) 21 days prior to the clients arrival we will require the balance of the above amount.
Our cancellation policy for the VILLAS is as follows:
i) If client cancels more than 45 days before his arrival there will be a refund of 50% of the deposit. ii) If client cancels from 44 days to 21 days before then looses the whole of the deposit. iii) If client cancels less than 20 days up to 2 days there will be a refund of 50% of the total amount of the booking reservation. iv) If client cancels from 2 days to less days then there will be no refund at all.
We offer our clients two modes of payment. You can pay us by credit card – Visa or Master preferably together with the expiry date.
Our telephone numbers are : 0030 28310 57610 or 0030 28310 53307 Our fax number is : 0030 28310 27507
b) The other mode of Payment is bank transfer and our account details are as follows:
Account Holder: Emmanuel Chliaoutakis Bank: National Bank of Greece – Account number: 460/762502-27 Iban number: GR 2801104600000046076250227 Swift Code ( BIC ) ETHNGRAA
Alfa Odeon Holidays Member of the Greek Tourisim Organization Registration Number:1041 Ε 60610035300 Managing Director: Emmanuel Chliaoutakis